Shipping policy

Pricing, shipping and production times

The prices indicated on our website all include taxes. The total price of the purchase of an order (once in cart) is made in a single payment and corresponds to the price of the product plus the price of shipping, which are not included in the product page and depend on the courier company. Olga Muxart does not take any responsibility for any increase or decrease in the prices of external courier companies, nor does she guarantee that the given estimated prices of courier companies external to the brand are the ones applicable to your order.

 

Shipping costs

If you would like to know shipping costs for your order, you can simulate a purchase and the shipping cost for your order will appear (before payment details). If you need any further information, please don't hesitate to contact me.

 

Delivery times

Shipping times are beyond Olga Muxart's control and depend on the courier company. Olga Muxart is not responsible for and does not guarantee the shipping times of courier companies that are external to the brand.

 

These are our estimaded delivery times:

Spain: 2-3 working days

Canary Islands: a minimum of 10 working days

European Union: 4-10 working days

Rest of the world: a minimum of 10 working days

 

 

To these shipping times, we must add the production time of the piece. Because of the handmade nature of my work, I do not produce in large batches so I may not have the final piece ready to send. If the product you want is not in stock, I will need about 15-20 business days to make it without counting shipping times. Feel free to contact me for more information on this at my email address: olga.muxart@gmail.com

 

If you wish to pick up your order personally, you can do so at our physical store:

1. Taller Mil.limetre located in the city of Barcelona, Spain.

2. We also have a pick-up location in Girona, Spain.

If you choose this option, feel free to contact me in advance to check whether the product you want is in stock.

 

The Olga Muxart team thanks you for taking the time to read our Shipping Policy.